Emotion marketing the Hallmark way of winning customers for life
Robinette, Scott, 1947-
Emotion marketing the Hallmark way of winning customers for life Scott Robinette and Claire Brand ; with Vicki Lenz. - New York McGraw-Hill Technology Education 2001. - 247 p. ill. 24 cm
0071364145
Consumer satisfaction
Customer relations
Marketing.
658.821 / ROB
Emotion marketing the Hallmark way of winning customers for life Scott Robinette and Claire Brand ; with Vicki Lenz. - New York McGraw-Hill Technology Education 2001. - 247 p. ill. 24 cm
0071364145
Consumer satisfaction
Customer relations
Marketing.
658.821 / ROB