Crosby, Philip B. <br/><br/>
Quality is free  the art of making quality certain 
Philip B.Crosby 
 - New York  McGraw-Hill  c1979 
 - ix, 309p.  21cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0451625854 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality assurance
<br/><br/><label>Dewey Class. No.: </label>658.56  / CRO