TY - BOOK AU - Adam, Everette E. AU - Hershauer, James C. AU - Ruch, William A. TI - Productivity and quality: measurement as a basis for improvement SN - 0137250029 U1 - 658.314 PY - 1981/// CY - Englewood Cliffs PB - Prentice-Hall KW - banks and banking KW - Labor productivity KW - Industrial productivity KW - Measurement KW - Quality of products N1 - Includes bibliography [p.199-207] and index ER -