TY  - BOOK
AU  - Wilson, Lawrence A
TI  - Eight-step process to successful ISO 9000 implementation: A quality management system approach
SN  - 9837202998
U1  - 658.56220 
PY  - 1996///
CY  - Kuala Lumpur
PB  - Golden Books Centre Sdn Bhd
KW  - ISO 9000 Series Standards
N1  - Includes index
ER  -