Langford, Wood Naomi <br/><br/>
CRM in a week 
Naomi Langford-Wood and Brian Salter 
 - London  Hodder & Stoughton  2002 
 - 86p.  15cm 
<br/><br/><label>ISBN: </label>0340857668 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer ralations--Management<br/>Relationship marketing
<br/><br/><label>Dewey Class. No.: </label>658.13  / LAN