TY - BOOK ED - Malaysia TI - Improvements and development in the public service 1992 U1 - 350.6595 PY - 1992/// CY - Kuala Lumpur PB - Dicetak oleh Jabatan Percetakan Negara KW - Civil service KW - Malaysia KW - Periodicals KW - Government productivity KW - Total quality management in government KW - Officials and employees KW - Attitudes ER -