TY - BOOK AU - Howard S.Gitlow...[et al.] AU - Alan J.Oppenheim AU - David M.Levine AU - Rossa Oppenheim S TI - Quality management SN - 0073662631 U1 - 658.4 PY - 2005/// CY - Boston PB - Mc Graw Hill KW - Quality control-Statistical Methods ER -