Kouzes, James M Credibility:how leaders gain it and lose it, why people demand it James M.Kouzes,Barry Z.Posner - San Francisco Jossey-Bass 2003 - 342p. 22cm ISBN: 0787964646 Subjects--Topical Terms: LeadershipExecutive abilityInterpersonal relations Dewey Class. No.: 658.4 / KOU