TY - BOOK AU - Booher, Dianna TI - E-Writing: 21st-century tools for effective communication SN - 9789837205826 U1 - 651.79 BOO PY - 2007/// CY - Kuala Lumpur PB - Golden Books Centre Sdn. Bhd. KW - Business communication KW - handbooks, manuals, etc KW - Business writing KW - Electronic mail messages KW - Electronic mail systems KW - a N1 - Includes bibliographical references and index ER -