| 000 | 00503nam a2200181#a 4500 | ||
|---|---|---|---|
| 008 | 221019s2002 xx 000 0 eng d | ||
| 020 | _a0340857668 | ||
| 035 | _a0000002099 | ||
| 040 | _aKPPK | ||
| 082 | 0 | 4 |
_a658.13 _bLAN |
| 100 |
_aLangford, Wood Naomi _eauthor |
||
| 245 | 0 |
_aCRM in a week _cNaomi Langford-Wood and Brian Salter |
|
| 260 |
_aLondon _bHodder & Stoughton _c2002 |
||
| 300 |
_a86p. _c15cm |
||
| 650 | 1 | 0 |
_aCustomer ralations _xManagement |
| 650 | 2 | 0 | _aRelationship marketing |
| 942 | _cOS | ||
| 999 |
_c1995 _d1995 |
||