| 000 | 00492nam a2200169#a 4500 | ||
|---|---|---|---|
| 008 | 221019s2002 xx 000 0 eng d | ||
| 020 | _a9780071401944 | ||
| 035 | _a0000003441 | ||
| 040 | _aKPPK | ||
| 082 | 0 | 4 |
_a153.6 _bCRU |
| 245 | 0 |
_aCrucial Conversations:tools for talking when stakes are high _cKerry Patterson...[et al.] |
|
| 260 |
_aNew York _bMc Graw Hill _c2002 |
||
| 300 |
_a235p. _c22cm |
||
| 650 | 1 | 0 | _aInternational communication |
| 650 | 2 | 0 | _aInterpersonal relations |
| 942 | _cOS | ||
| 999 |
_c3315 _d3315 |
||