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Emotion marketing the Hallmark way of winning customers for life Scott Robinette and Claire Brand ; with Vicki Lenz.

By: Contributor(s): Material type: TextTextPublication details: New York McGraw-Hill Technology Education 2001.Description: 247 p. ill. 24 cmISBN:
  • 0071364145
Subject(s): DDC classification:
  • 658.821 ROB
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