Creating customer delight the how and why CRM Rakesh Seth, Kirti Seth

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TextPublication details: Petaling Jaya, Selangor Unipress Publications 2005Description: 154p. ill 20cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Open Shelf	MPIC Library Monograf	658.812 SET (Browse shelf(Opens below))	Available		0000007933

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Includes index

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